Hendersonville Health and Rehabilitation, SanStone Health and Rehabilitation, Dr. Larry Joe Russell, Mike Deloach, Christopher Sprenger, and NCDHHS.
I have said before, two years ago, I didn't even know where Hendersonville Health and Rehabilitation was. I couldn't tell you who or what SanStone was. It is one of those things that just didn't matter. Now it is hard to go a day without hearing or seeing something to do with them. I drive to the gym, and next door is Beystone. I have been going there for six years, and never even noticed Beystone. The other day I had a doctors appointment, while being led to the exam room, I pass some unfortunate lady in a wheelchair, marked Stone Creek. I see the SanStone transport van, almost daily. The worst thing is the SanStone commercials, especially the ones for Hendersonville Health and Rehabilitation. The commercial shows happy elderly people talking about how wonderful it is there. It doesn't show the residents laying in their bed begging for a shower. Nor does it show the people given the wrong medication, dropped by a nurse, soaked in their own urine, or starving to death. Also known as " failure to thrive " by Dr. Russell.
I don't know what kind of drugs those people are on, or how much they get paid, but Hendersonville Health and Rehabilitation is nothing like home! The commercials talk about how they care for you like their own family. I'm glad I'm not part of that family. If they are taking such good care of their patients, how come they have such a low star rating on Medicare.gov. ? I heard a radio commercial today, with all the usual lies, it mentioned Beystone. Beystone has a one star rating with Medicare.gov. Hendersonville Health and Rehabilitation has a two star rating, that's out of five possible stars. Both ratings are considered " well below average ", is that how you would treat your family? I wont even stay in a hotel, that has below three stars.
I also know that Medicare .gov, is not kept up to date, as far as inspections. It is virtually impossible to tell what kind of place you are trusting your loved ones life to. The only way to truly know is your gut feeling, there is no factual rating system currently available. This is one of the issues that needs to be addressed. NCDHHS does their inspection, it doesn't appear on Medicare.gov ratings for months.
If they can afford to advertise so much, they can afford to take better care of the patients. They can afford to have enough staff, even at night. The nursing home business is so profitable, some State retirement funds are invested in them. Other major corporations, like GE, are invested in them as well. There is plenty of money leftover to bribe politicians, on a local and national level.
The regulations on nursing homes are very non specific. The laws are definitely slanted in their direction. That's why it's so difficult to get any of the agencies to take action. These agencies include, NC Board of Nursing, NC Medical Board, NC Pharmacy Board, NC State Medical Examiners Office, NC QIO, C.M.S, and especially NCDHHS. Even if you go so far as to give them the statutes being violated, nothing happens.
It is not easy to know that there is proof that everything I mention, is actually happening. I have proof, and cant get one single agency to pay attention. The attitude is that I am only one person, it takes more. I know there are people who have more information than I do. They need to stand up, and make a difference.
Both my parents are gone, I am not fighting for them. The issue, is the people who are still with us. If anyone you know is close to needing nursing home care, this should worry you. Be vigilant with checking out the home. Once they are in a home, if something looks wrong, do something. Don't buy into their advertising, even if it makes you feel better. They are profiting from selling you what they don't provide.
I may be a little bitter, but if you look up the issues they are written up for, it would make you bitter too. How can they get away with these things. There are very few things that they get fined for. Most of the fines are levied against smaller independent homes. The big ones get away with murder. The proof is written in the NCDHHS surveys, and on Medicare.gov.
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