Hendersonville Health and Rehabilitation, 104 College Dr. Hendersonville NC. Dr. Larry Joe Russell , Chris Sprenger, Mike Deloach, Administrator Paul Shogren, Past Administrator Cookie ( Maude) Romeo, Susan Habel RN and Lara Mooney LPN. I wonder how any of you sleep at night. Does all that money help erase the memories of all the people that die needlessly in your supposed "care".
Just because the NCDHHS is willing to turn their heads on the lousy conditions in your facilities, doesn't mean everyone is. Did you ever wonder if someone out there, was above the influence of your money? Did you ever wonder if maybe, you might get caught. Did you ever think, that someone may care enough to keep pursuing truth and justice.
My brother and I know a lot more about you than you may think. It's amazing what countless hours of internet research can uncover. It's kind of interesting how this family from Ohio, somehow partners up with a small town doctor and his buddies in Hendersonville NC. , and starts buying Nursing homes. It's also interesting, how a member of the NC Medical care Commission fits into the picture. They just happen to be in charge of loaning you our tax dollars, and approving the construction of nursing homes.
The definition of the word corruption is : the abuse of public office, power or resources, by government officials, for financial gain. Boy that just about describes the whole nursing home industry. At least in Hendersonville and Asheville NC, and most likely, Ohio, Kentucky, and South Carolina.
All I know is that there is no way these people should be trusted. They lie, steal and cheat at every level. They have friends in very high political places. One of these days, they will be caught. That's when I will stop looking at them, and what they own. All the pharmacies, DME supplies, Oxygen providers, ambulance services and what's up with HealthTrust.
Before you put a loved one in these places, check them out. Medicare.Gov is a good place to start, but look to the private sector for reviews as well. Talk to the local people and see what you hear. I've heard more horror stories than good stories. But what ever you do, if you are in Hendersonville NC, make sure the doctor is not Larry Joe Russell. Being a patient of his will shorten your life span for sure.
This is for real, I could write a book on what I know. My friends all get tired of hearing my stories, but then when they need to put someone in a facility, they call my brother and I for advice. Don't be fooled by the pretty landscaping, or the " formal " dining room, or the little putting green that no one uses, or the ice cream parlor. That has nothing to do with the care they will receive. Look at how many nurses are working, how many cna's, how much support staff there is. They never have enough staff to adequately care for the number of patients. By law, they have to post the staff on duty list in a public area. Look for that! More to come!
Saturday, July 20, 2013
Monday, July 8, 2013
Dr. Larry Joe Russell, Family Medical Center, 510 Balsam Rd, Hendersonville NC 28792. Hendersonville Health and Rehabilitation, 104 College Dr.Flat Rock NC, 28731. SanStone Health, 229 Airport Road, Suite 7 - 104, Arden NC, 28704.
I rode by Hendersonville Health and Rehabilitation today in the course of a normal day. I stopped outside, and looked around. The place looks kind of nice from the outside. There are lots of flowers, the grass is nice and manicured, the entrance is welcoming on the outside.
I remember the first time I went inside, Mom had been moved there from Memorial Mission hospital, in Asheville. She was sent there for vocational and occupational rehabilitation, recovering from a craniotomy. Mom wasn't sick, she was just taking a little longer to get her strength back, than the doctor thought she should have. I was directed to room 102 A by the receptionist. Whoever that was in 102 A it was obviously not Mom. I was met in the hallway by a worker pushing a wheelchair, who directed me to 101 A, where Mom was resting in the bed.
The whole family had been in and out of Hendersonville Health and Rehabilitation, and we all noticed how short staffed they were. But Mom wasn't sick, so we all assisted her to the bathroom and with her meals, all they really had to do was to take care of her at night. We actually felt sorry for the workers, who were obviously doing the most they could. One of us was was with Mom almost all the time, except when she slept.
No one thought she was in any danger sleeping at night. Boy were we all wrong. Thats when most of the bad stuff happens at these places. For the most part, they are fully staffed in the daytime, and short staffed at night.This allowed any potential residents, family members and State inspectors, to see what they were supposed to see.
Well it was early the morning Mom was supposed to come home, when I got that dreaded call that I will never forget. It was 5:07 am, and the Hispanic lady on the phone informed me that Mom was not breathing, and they were trying to resuscitate her. I immediately drove to Hendersonville Health and rehabilitation, where I was met by a nurse. The nurse was Tammy Mace, RN. She gave me a quick story about what had happened. I left and went to Margaret Pardee Hospital, where Mom had been sent by ambulance. Mom was dead, she had not had a heartbeat or breath since 4:45 am.
The death certificate was signed by Dr. Larry Joe Russell, which was a surprise, due to the fact that no one in the family knew who he was. In all the time Mom was in Hendersonville Health and Rehabilitation, he was supposed to be her doctor. Seems weird that not one of us had ever met Dr Russell, although, he was supposed to have seen Mom.
Some of the story just wasn't right. The times were not the same on all the reports, and something just wasn't right. Well after more than a year and a half of asking questions, I still cant tell what really happened. There are so many inconsistencies in the stories, it poses more questions than it answers. To this day, not one has told the truth, not Dr. Larry Joe Russell, Hendersonville Health and Rehabilitation or SanStone ( Mike Deloach and Christopher Sprenger). If you are dealing with any of these people, be careful. They are selling nothing more than substandard care and death. I can tell you from experience, they will go to any extreme to hide the truth. I know without a doubt, that something went terribly wrong the night Mom died. Part of me wants to believe it was an accident, and part of me believes it was not.
My big brother and I will keep on chasing the truth, wherever it leads us. We will not stop digging , until the truth is known. We are prepared to chase the bad guys as long as it takes to catch them making another mistake. It is inevitable! We are documenting them and pursuing many sources of justice. We will overcome, all of the corruption and greed ,and justice will prevail !!!
I rode by Hendersonville Health and Rehabilitation today in the course of a normal day. I stopped outside, and looked around. The place looks kind of nice from the outside. There are lots of flowers, the grass is nice and manicured, the entrance is welcoming on the outside.
I remember the first time I went inside, Mom had been moved there from Memorial Mission hospital, in Asheville. She was sent there for vocational and occupational rehabilitation, recovering from a craniotomy. Mom wasn't sick, she was just taking a little longer to get her strength back, than the doctor thought she should have. I was directed to room 102 A by the receptionist. Whoever that was in 102 A it was obviously not Mom. I was met in the hallway by a worker pushing a wheelchair, who directed me to 101 A, where Mom was resting in the bed.
The whole family had been in and out of Hendersonville Health and Rehabilitation, and we all noticed how short staffed they were. But Mom wasn't sick, so we all assisted her to the bathroom and with her meals, all they really had to do was to take care of her at night. We actually felt sorry for the workers, who were obviously doing the most they could. One of us was was with Mom almost all the time, except when she slept.
No one thought she was in any danger sleeping at night. Boy were we all wrong. Thats when most of the bad stuff happens at these places. For the most part, they are fully staffed in the daytime, and short staffed at night.This allowed any potential residents, family members and State inspectors, to see what they were supposed to see.
Well it was early the morning Mom was supposed to come home, when I got that dreaded call that I will never forget. It was 5:07 am, and the Hispanic lady on the phone informed me that Mom was not breathing, and they were trying to resuscitate her. I immediately drove to Hendersonville Health and rehabilitation, where I was met by a nurse. The nurse was Tammy Mace, RN. She gave me a quick story about what had happened. I left and went to Margaret Pardee Hospital, where Mom had been sent by ambulance. Mom was dead, she had not had a heartbeat or breath since 4:45 am.
The death certificate was signed by Dr. Larry Joe Russell, which was a surprise, due to the fact that no one in the family knew who he was. In all the time Mom was in Hendersonville Health and Rehabilitation, he was supposed to be her doctor. Seems weird that not one of us had ever met Dr Russell, although, he was supposed to have seen Mom.
Some of the story just wasn't right. The times were not the same on all the reports, and something just wasn't right. Well after more than a year and a half of asking questions, I still cant tell what really happened. There are so many inconsistencies in the stories, it poses more questions than it answers. To this day, not one has told the truth, not Dr. Larry Joe Russell, Hendersonville Health and Rehabilitation or SanStone ( Mike Deloach and Christopher Sprenger). If you are dealing with any of these people, be careful. They are selling nothing more than substandard care and death. I can tell you from experience, they will go to any extreme to hide the truth. I know without a doubt, that something went terribly wrong the night Mom died. Part of me wants to believe it was an accident, and part of me believes it was not.
My big brother and I will keep on chasing the truth, wherever it leads us. We will not stop digging , until the truth is known. We are prepared to chase the bad guys as long as it takes to catch them making another mistake. It is inevitable! We are documenting them and pursuing many sources of justice. We will overcome, all of the corruption and greed ,and justice will prevail !!!
Monday, June 17, 2013
Dr. Larry Joe Russell, Family Medical Center, 510 Balsam Rd., Hendersonville North Carolina. I wish I had been fortunate enough to never have heard that name or the name, Hendersonville Health and Rehabilitation.
Both of these conjure up images of death and suffering.
I have seen so many death certificates signed by Dr. Larry Joe Russell, that I wonder how he sleeps at night. I guess, if he actually ever saw the patients faces, things might be a little different in the Russell bedroom at night.
I know for a fact that Dr. Larry Joe Russell supposedly sees patients at Hendersonville Health and Rehabilitation, The Laurels, Lake Pointe Landing ,The Brian Center, BeyStone, Carolina Village, Universal Health Care, Pine Park by Emeritus, Golden Living Center, Mountain Home Health and Rehabilitation, Margaret Pardee Hospital, and his own practice, Family Medical Center, 510 Balsam Rd., Hendersonville, NC.
If in fact he was actually seeing all the patients he is billing for, he would have to be working at least 24 hours a day. I would love to get a look at his billing records, just to count the number of patients he supposedly sees in one day.
I have seen the results of having Dr Larry Joe Russell as your doctor. It seems to have a negative effect on life expectancy. If you go to the vital records room at the Henderson County NC Courthouse, you can see for yourself. Just look at the deaths from last year. There is no doubt in my mind that Dr. Russell holds some kind of record for number of death certificates signed in one year. I would also venture a guess, that if you are one of Dr. Russell's patients ( victims ) the leading cause of death would be " failure to thrive".
I understand all too well that "older people die", I've been told that so many times I can't even count. I actually read on a form recently, that acute coronary arrhythmia, is a common way to die if you are in your seventies. This according to Dr. Larry Joe Russell and Dr. Hal Poston at Pardee Hospital! Even if you have no history of heart disease?
My Mother mattered, she mattered to my three sisters, my brother and myself, and all the grandchildren and great grandchildren. She was a loving caring woman, and did not deserve the horror of Hendersonville Health and Rehabilitation. Dr. Larry Joe Russell was not worthy of being in the presence of such a wonderful person!
Well I hope Dr. Russell is enjoying spending all the money he is making of off the death his elderly patients.Sooner or later one of the spirits will find a way to make him regret his lack of compassion!
Both of these conjure up images of death and suffering.
I have seen so many death certificates signed by Dr. Larry Joe Russell, that I wonder how he sleeps at night. I guess, if he actually ever saw the patients faces, things might be a little different in the Russell bedroom at night.
I know for a fact that Dr. Larry Joe Russell supposedly sees patients at Hendersonville Health and Rehabilitation, The Laurels, Lake Pointe Landing ,The Brian Center, BeyStone, Carolina Village, Universal Health Care, Pine Park by Emeritus, Golden Living Center, Mountain Home Health and Rehabilitation, Margaret Pardee Hospital, and his own practice, Family Medical Center, 510 Balsam Rd., Hendersonville, NC.
If in fact he was actually seeing all the patients he is billing for, he would have to be working at least 24 hours a day. I would love to get a look at his billing records, just to count the number of patients he supposedly sees in one day.
I have seen the results of having Dr Larry Joe Russell as your doctor. It seems to have a negative effect on life expectancy. If you go to the vital records room at the Henderson County NC Courthouse, you can see for yourself. Just look at the deaths from last year. There is no doubt in my mind that Dr. Russell holds some kind of record for number of death certificates signed in one year. I would also venture a guess, that if you are one of Dr. Russell's patients ( victims ) the leading cause of death would be " failure to thrive".
I understand all too well that "older people die", I've been told that so many times I can't even count. I actually read on a form recently, that acute coronary arrhythmia, is a common way to die if you are in your seventies. This according to Dr. Larry Joe Russell and Dr. Hal Poston at Pardee Hospital! Even if you have no history of heart disease?
My Mother mattered, she mattered to my three sisters, my brother and myself, and all the grandchildren and great grandchildren. She was a loving caring woman, and did not deserve the horror of Hendersonville Health and Rehabilitation. Dr. Larry Joe Russell was not worthy of being in the presence of such a wonderful person!
Well I hope Dr. Russell is enjoying spending all the money he is making of off the death his elderly patients.Sooner or later one of the spirits will find a way to make him regret his lack of compassion!
Wednesday, June 5, 2013
Hendersonville Health and Rehabilitation, SanStone, Dr. Larry Joe Russell, Chris Sprenger, Michael Deloach, Paul Shogren.
I have made the comment in the past, that if animal control were to take over the licensing and regulation of nursing homes, the world would be a better place.
Please don't take this the wrong way, I have nothing against animals, we have a family dog. I do have a problem with the NCDHHS going into nursing homes, and ignoring the obvious problems. Letting the helpless senior citizens suffer at the hands of these greedy heartless individuals.
I saw on WLOS channel 13, in Asheville, where a man tied his horse to a cinder block. After some time animal services stepped in and took the horse, which eventually died of malnutrition. The owner of the horse was sentenced to eighteen months in jail.
I have over fifty death certificates, signed by Dr. Larry Joe Russell, at least thirty percent, listing failure to thrive as cause of death. No fines for Larry Joe, no prison time either. If any of the deceased were horses, he would be in jail, where he belongs. Old people die! Especially the ones that have Dr. Larry Joe Russell as their doctor.
Hendersonville Health and Rehabilitation is the last place many of our elderly see. It looks real pretty from the outside, but go inside after dark, and the horror begins.
I bet when animal control comes to see if you are taking care of your pets, they don't call ahead. They try to catch you, and hold you accountable. NCDHHS, should take a lesson from animal control. Do their job, and show up unannounced. They would sure find plenty wrong. People would go to jail, and things would get better.
Isn't it a shame that animals get more attention, than our elderly. I have read many reports of people getting abused, and losing their lives because of things that happen in nursing homes. I have seen where the home was fined a couple of thousand dollars, because their neglect cost someone their life.
Wake up NCDHHS, do your job, and let our elderly live their lives with dignity and respect!!!!!
I have made the comment in the past, that if animal control were to take over the licensing and regulation of nursing homes, the world would be a better place.
Please don't take this the wrong way, I have nothing against animals, we have a family dog. I do have a problem with the NCDHHS going into nursing homes, and ignoring the obvious problems. Letting the helpless senior citizens suffer at the hands of these greedy heartless individuals.
I saw on WLOS channel 13, in Asheville, where a man tied his horse to a cinder block. After some time animal services stepped in and took the horse, which eventually died of malnutrition. The owner of the horse was sentenced to eighteen months in jail.
I have over fifty death certificates, signed by Dr. Larry Joe Russell, at least thirty percent, listing failure to thrive as cause of death. No fines for Larry Joe, no prison time either. If any of the deceased were horses, he would be in jail, where he belongs. Old people die! Especially the ones that have Dr. Larry Joe Russell as their doctor.
Hendersonville Health and Rehabilitation is the last place many of our elderly see. It looks real pretty from the outside, but go inside after dark, and the horror begins.
I bet when animal control comes to see if you are taking care of your pets, they don't call ahead. They try to catch you, and hold you accountable. NCDHHS, should take a lesson from animal control. Do their job, and show up unannounced. They would sure find plenty wrong. People would go to jail, and things would get better.
Isn't it a shame that animals get more attention, than our elderly. I have read many reports of people getting abused, and losing their lives because of things that happen in nursing homes. I have seen where the home was fined a couple of thousand dollars, because their neglect cost someone their life.
Wake up NCDHHS, do your job, and let our elderly live their lives with dignity and respect!!!!!
Wednesday, May 29, 2013
Hendersonville Health and Rehabilitation, and SanStone must spend a lot of money to stay out of trouble.
I have been in touch with various agencies over the last year and a half, and not one of them seems to be able to find anything wrong.
The most recent conversation I had was with the QIO. That stands for quality improvement organization. I was encouraged by one of their own employees to file a complaint with them. I did so reluctantly, not knowing what they could do. Well not to surprise me they didn't find anything wrong with the quality of care Mom received at Hendersonville Health and Rehabilitation.
After receiving the letter from the QIO, I did like I always do, and called them. It never ceases to amaze me how they immediately get on the defence. They verbally attack you, and make sure you understand that you are an idiot. They also let you know that there is no disputing their conclusions.
I spoke to the person, who originally responded to my complaint, she was extremely rude and unsympathetic. I mentioned some of the terrible things that happened to Mom, at Hendersonville Health and Rehabilitation. Her response, was that their team of professionals found no quality of care issues. After realizing that our conversation was going nowhere, I asked to speak to her boss. Her name was Linda Moore, as I ran down my list of issues, they were surprisingly not quality of care issues. I was informed that their professionals had done their review, and that was that. I spoke to her on specific incidents that had occurred. She was not able to tell me if anything I mentioned was an issue. She repeated the mantra, that their team of officials had done their review. There is no way to appeal their decision and nowhere else to go. I went to their website, and discovered that they were also a branch of NCDHHS.
I recently read an article on the OIG, the enforcement arm of the DHHS. I will post the link below. After reading, you would think they were very serious about the entire regulation process. The article even says that "it happens everywhere", well that just doesn't sit right with me. I will continue to file complaints and make noise, until someone listens. This is where we are all going to end up sooner or later. Unless you actually believe that when you get old, some family member is going to take care of you till you die. Once you pass through those doors, it's too late. Please join me now, and make a difference.
http://oig.hhs.gov/newsroom/spotlight/2013/snf.asp
I have been in touch with various agencies over the last year and a half, and not one of them seems to be able to find anything wrong.
The most recent conversation I had was with the QIO. That stands for quality improvement organization. I was encouraged by one of their own employees to file a complaint with them. I did so reluctantly, not knowing what they could do. Well not to surprise me they didn't find anything wrong with the quality of care Mom received at Hendersonville Health and Rehabilitation.
After receiving the letter from the QIO, I did like I always do, and called them. It never ceases to amaze me how they immediately get on the defence. They verbally attack you, and make sure you understand that you are an idiot. They also let you know that there is no disputing their conclusions.
I spoke to the person, who originally responded to my complaint, she was extremely rude and unsympathetic. I mentioned some of the terrible things that happened to Mom, at Hendersonville Health and Rehabilitation. Her response, was that their team of professionals found no quality of care issues. After realizing that our conversation was going nowhere, I asked to speak to her boss. Her name was Linda Moore, as I ran down my list of issues, they were surprisingly not quality of care issues. I was informed that their professionals had done their review, and that was that. I spoke to her on specific incidents that had occurred. She was not able to tell me if anything I mentioned was an issue. She repeated the mantra, that their team of officials had done their review. There is no way to appeal their decision and nowhere else to go. I went to their website, and discovered that they were also a branch of NCDHHS.
I recently read an article on the OIG, the enforcement arm of the DHHS. I will post the link below. After reading, you would think they were very serious about the entire regulation process. The article even says that "it happens everywhere", well that just doesn't sit right with me. I will continue to file complaints and make noise, until someone listens. This is where we are all going to end up sooner or later. Unless you actually believe that when you get old, some family member is going to take care of you till you die. Once you pass through those doors, it's too late. Please join me now, and make a difference.
http://oig.hhs.gov/newsroom/spotlight/2013/snf.asp
Saturday, May 18, 2013
Hendersonville Health and Rehabilitation , SanStone Health and NCDHHS. I have been posting information on how to file a complaint against nursing homes. Now I am going to give some examples of what happens in these places. I have been doing research on this since Mom died November 3, 2011. I will give some examples of what II have read on the DHHS website. At the end of my post, I will give the links where you can read them for yourself.
-The wrong medication was administered to a man at Hendersonville Health and Rehabilitation. His blood pressure dropped so low that he was sent to Pardee Hospital to be monitored. The reason he was given the wrong medication, was he was not properly identified by the person administering the medication.
- A resident at Beystone (another SanStone property) was left in the same clothes for almost three days. The clothes were soiled with food that spilled when she was eating. At one point, she was actually given a shower, and after she was dressed in the same soiled clothes.
- According to a relative of a resident at Hendersonville Health and Rehabilitation, another resident was lifted by a nurse, and dropped. She died ten days later. The cause of death on her death certificate was dementia, it was amended later by the coroner. The actual cause of death was subdural hematoma, bleeding on the brain.
- At one facility, the air conditioner went out on one of the wings. A patient died from the heat. They didn't even move the residents to the dining room or somewhere else where the air was working.
-At another facility, a woman, who was prone to wandering, escaped from her room. She was able to enter the kitchen, where she drank a cleaning chemical that killed her.
- At another facility, a wandering patient was able to escape to the parking lot. She was run over by someone backing out, and killed.
- Another patient suffered a pressure ulcer on her leg, it was left untreated. The patient lost her leg.
These are just some of the stories I have heard or read since this all began. These are the ones you hear about. A lot of people die in these places, and dead people cant tell their horror stories.
http://www.ncdhhs.gov/dhsr/acls/adultcarehomefines.html pick a county.
http://www.medicare.gov/nursinghomecompare/results.aspx#loc=28792&lat=35.3902982&lng=-82.366887 put in a zip code and pick a home. click on inspections and surveys
http://www.ncdhhs.gov/dhsr/facilities/results.asp pick a county
In Henderson County there were 39 complaints, of those only 5 were substantiated! That is hard to believe if you have ever been in a nursing home.
Hendersonville Health and Rehabilitation had 9 complaints - 1 substantiated on re certifications, there were 46 pages of deficiencies!
Beystone had 5 complaints - 0 substantiated however on re certification, they found 52 pages of deficiencies!
Brian Center had 3 complaints - 0 substantiated - on re certification, they had 10 pages of deficiencies
Carolina Village had 2 complaints - 0 substantiated - on re certification, they had 2 pages of deficiencies
Golding Living Center had 7 complaints - 0 substantiated - on re certifications, they had 11 pages of deficiencies.
Lifecare Center had 3 complaints - 1 substantiated - on re certification, they had 51 pages of deficiencies!
Mountain Home Health and Rehabilitation had 3 complaints - 1 substantiated - on re certifications, they had 17 pages of deficiencies.
The Laurels had 3 complaints - 1 substantiated - on re certification, they had 8 pages of deficiencies.
Universal Healthcare had 5 complaints - 0 substantiated - on re certification, they had ten pages of deficiencies.
This is a serious situation, these people were someone's relatives. We are all getting older, do you really want to risk having any of these things happen to you, or someone you love. I am trying to make a difference. I need your help, please get involved. Call 828-697-6823 or email Iseeu.research@gmail.com.
-The wrong medication was administered to a man at Hendersonville Health and Rehabilitation. His blood pressure dropped so low that he was sent to Pardee Hospital to be monitored. The reason he was given the wrong medication, was he was not properly identified by the person administering the medication.
- A resident at Beystone (another SanStone property) was left in the same clothes for almost three days. The clothes were soiled with food that spilled when she was eating. At one point, she was actually given a shower, and after she was dressed in the same soiled clothes.
- According to a relative of a resident at Hendersonville Health and Rehabilitation, another resident was lifted by a nurse, and dropped. She died ten days later. The cause of death on her death certificate was dementia, it was amended later by the coroner. The actual cause of death was subdural hematoma, bleeding on the brain.
- At one facility, the air conditioner went out on one of the wings. A patient died from the heat. They didn't even move the residents to the dining room or somewhere else where the air was working.
-At another facility, a woman, who was prone to wandering, escaped from her room. She was able to enter the kitchen, where she drank a cleaning chemical that killed her.
- At another facility, a wandering patient was able to escape to the parking lot. She was run over by someone backing out, and killed.
- Another patient suffered a pressure ulcer on her leg, it was left untreated. The patient lost her leg.
These are just some of the stories I have heard or read since this all began. These are the ones you hear about. A lot of people die in these places, and dead people cant tell their horror stories.
http://www.ncdhhs.gov/dhsr/acls/adultcarehomefines.html pick a county.
http://www.medicare.gov/nursinghomecompare/results.aspx#loc=28792&lat=35.3902982&lng=-82.366887 put in a zip code and pick a home. click on inspections and surveys
http://www.ncdhhs.gov/dhsr/facilities/results.asp pick a county
In Henderson County there were 39 complaints, of those only 5 were substantiated! That is hard to believe if you have ever been in a nursing home.
Hendersonville Health and Rehabilitation had 9 complaints - 1 substantiated on re certifications, there were 46 pages of deficiencies!
Beystone had 5 complaints - 0 substantiated however on re certification, they found 52 pages of deficiencies!
Brian Center had 3 complaints - 0 substantiated - on re certification, they had 10 pages of deficiencies
Carolina Village had 2 complaints - 0 substantiated - on re certification, they had 2 pages of deficiencies
Golding Living Center had 7 complaints - 0 substantiated - on re certifications, they had 11 pages of deficiencies.
Lifecare Center had 3 complaints - 1 substantiated - on re certification, they had 51 pages of deficiencies!
Mountain Home Health and Rehabilitation had 3 complaints - 1 substantiated - on re certifications, they had 17 pages of deficiencies.
The Laurels had 3 complaints - 1 substantiated - on re certification, they had 8 pages of deficiencies.
Universal Healthcare had 5 complaints - 0 substantiated - on re certification, they had ten pages of deficiencies.
This is a serious situation, these people were someone's relatives. We are all getting older, do you really want to risk having any of these things happen to you, or someone you love. I am trying to make a difference. I need your help, please get involved. Call 828-697-6823 or email Iseeu.research@gmail.com.
Wednesday, May 15, 2013
Regarding SanStone, Hendersonville Health and Rehabilitation .
As I stated in my last entry, here is where you can file a complaint if you suspect that someone is or has been in a nursing home has been mistreated.
The first step is to file a complaint with the Ombudsmans office, dont expect that to get you anywhere. They seem to be relatively close to the owners of these facilities. When I spoke to the Terry Collins at the Land of the Sky Regional Council in Asheville, she seemed to think there were plenty of things wrong. However they could not help me. Here is her contact Information , 828-251-6622 terry_c@landofsky.org. Good luck with that!
Next there is the NCDHSR, you can file a complaint with them at Nursing Home and Health Care Complaint Line (For hospitals, group homes, and other health care facilities): 1-800-624-3004 or you can file online at :http://www.ncdhhs.gov/dhsr/ciu/filecomplaint.html
Just to give you a heads up, they arent really that intrested in finding out the truth either. If you file a complaint with them, expect an original contact, then maybe two months later you will get the response. I am posting a link to the patients bill of rights. If you complain, use the terminology they do. They rarely find any substantiated complaints. They are obviously in the pockets of the wealthy owners and investors of these facilities. http://www.ncdhhs.gov/dhsr/rules/2011/0101_13B_3302.pdf.
Next post, I will get into where you can find the results of the inspections and or complaints. Stay tuned.
As I stated in my last entry, here is where you can file a complaint if you suspect that someone is or has been in a nursing home has been mistreated.
The first step is to file a complaint with the Ombudsmans office, dont expect that to get you anywhere. They seem to be relatively close to the owners of these facilities. When I spoke to the Terry Collins at the Land of the Sky Regional Council in Asheville, she seemed to think there were plenty of things wrong. However they could not help me. Here is her contact Information , 828-251-6622 terry_c@landofsky.org. Good luck with that!
Next there is the NCDHSR, you can file a complaint with them at Nursing Home and Health Care Complaint Line (For hospitals, group homes, and other health care facilities): 1-800-624-3004 or you can file online at :http://www.ncdhhs.gov/dhsr/ciu/filecomplaint.html
Just to give you a heads up, they arent really that intrested in finding out the truth either. If you file a complaint with them, expect an original contact, then maybe two months later you will get the response. I am posting a link to the patients bill of rights. If you complain, use the terminology they do. They rarely find any substantiated complaints. They are obviously in the pockets of the wealthy owners and investors of these facilities. http://www.ncdhhs.gov/dhsr/rules/2011/0101_13B_3302.pdf.
Next post, I will get into where you can find the results of the inspections and or complaints. Stay tuned.
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