Hendersonville Health and Rehabilitation , SanStone Health and NCDHHS. I have been posting information on how to file a complaint against nursing homes. Now I am going to give some examples of what happens in these places. I have been doing research on this since Mom died November 3, 2011. I will give some examples of what II have read on the DHHS website. At the end of my post, I will give the links where you can read them for yourself.
-The wrong medication was administered to a man at Hendersonville Health and Rehabilitation. His blood pressure dropped so low that he was sent to Pardee Hospital to be monitored. The reason he was given the wrong medication, was he was not properly identified by the person administering the medication.
- A resident at Beystone (another SanStone property) was left in the same clothes for almost three days. The clothes were soiled with food that spilled when she was eating. At one point, she was actually given a shower, and after she was dressed in the same soiled clothes.
- According to a relative of a resident at Hendersonville Health and Rehabilitation, another resident was lifted by a nurse, and dropped. She died ten days later. The cause of death on her death certificate was dementia, it was amended later by the coroner. The actual cause of death was subdural hematoma, bleeding on the brain.
- At one facility, the air conditioner went out on one of the wings. A patient died from the heat. They didn't even move the residents to the dining room or somewhere else where the air was working.
-At another facility, a woman, who was prone to wandering, escaped from her room. She was able to enter the kitchen, where she drank a cleaning chemical that killed her.
- At another facility, a wandering patient was able to escape to the parking lot. She was run over by someone backing out, and killed.
- Another patient suffered a pressure ulcer on her leg, it was left untreated. The patient lost her leg.

These are just some of the stories I have heard or read since this all began. These are the ones you hear about. A lot of people die in these places, and dead people cant tell their horror stories.
http://www.ncdhhs.gov/dhsr/acls/adultcarehomefines.html     pick a county.

http://www.medicare.gov/nursinghomecompare/results.aspx#loc=28792&lat=35.3902982&lng=-82.366887       put in a zip code and pick a home. click on inspections and surveys

http://www.ncdhhs.gov/dhsr/facilities/results.asp           pick a county

In Henderson County there were 39 complaints, of those only 5 were substantiated! That is hard to believe if you have ever been in a nursing home.

Hendersonville Health and Rehabilitation had 9 complaints - 1 substantiated on  re certifications, there were 46 pages of deficiencies!

Beystone had 5 complaints - 0 substantiated however on  re certification, they found 52 pages of deficiencies!

Brian Center had 3 complaints - 0 substantiated - on  re certification, they had 10 pages of deficiencies

Carolina Village had 2 complaints - 0 substantiated - on re certification, they had 2 pages of deficiencies

Golding Living Center had 7 complaints - 0 substantiated - on  re certifications, they had 11 pages of deficiencies.

Lifecare Center had 3 complaints - 1 substantiated - on re certification, they had 51 pages of deficiencies!

Mountain Home Health and Rehabilitation had 3 complaints - 1 substantiated - on re certifications, they had 17 pages of deficiencies.

The Laurels had 3 complaints - 1 substantiated - on re certification, they had 8 pages of deficiencies.

Universal Healthcare had 5 complaints - 0 substantiated - on re certification, they had ten pages of deficiencies.


This is a serious situation, these people were someone's relatives. We are all getting older, do you really want to risk having any of these things happen to you, or someone you love. I am trying to make a difference. I need your help, please get involved. Call 828-697-6823 or email Iseeu.research@gmail.com.