Hendersonville Health and Rehabilitation, Flat Rock NC. SanStone Health and Rehabilitation, Dr. Larry Joe Russell, Dr. Harold Picus, Susan Habel RN., Lara Mooney LPN, Maud " Cookie" Romeo, Christopher Sprenger, Mike Deloach, Paul Shogren.
After getting a copy of Mom's records from Hendersonville Health and Rehabilitation, our suspicions were intensified. The actual admission document had the wrong room # (102A) and for some reason was faxed over from Pine Park Retirement Center. The drug regimen sheet also had the wrong room number. There was a nurses note concerning the fall, it was labeled a late entry. The date on the nurses note was December 1, 2011, and was signed by Lara Mooney LPN.
The note stated that Lara Mooney LPN, was standing in the doorway and watched Mom remove the clip on alarm, and try to stand. Ms. Mooney then states that Mom "slid" out of bed, and scratched her arm on the bed. First of all Mom would not try to get up by herself, with a nurse standing in the doorway. If you were standing in the doorway, you would be at the foot of Mom's bed. It would be about a total of five steps to get to the side of the bed.
Mom's roommate at the time told a different story. According to the roommate, she was awakened in the middle of the night by Mom, crying out for help. She said that Mom was lying face down in the floor, the roommate pulled the call string and waited. She goes on to say that she eventually heard voices in the hall. She called out to them and two CNA's came into the room. They then called the nurse on duty. The nurse on duty told the CNA's to take Mom's vital signs, and get her back in bed . The roommate signed her statement and had it notarized. It wasn't until later that I noticed on one of the shower records, that the scratch was on the same side as Moms surgery.
That was just the beginning of what led us to here. My brother's wife, used to work with medical records. We all met at the house, and went over each page of the medical records from Hendersonville Health and Rehabilitation. There were few pages that didn't have a yellow sticky note calling attention to something wrong.
The next step was to call the NCDHHS and file a complaint against Hendersonville Health and Rehabilitation. They appeared very concerned on the phone as I rattled off the problems we had found. My brother filed a complaint as well. It took a little over a month to get a response from NCDHHS. We both got the response on the same day. Both of our complaints were "unsubstantiated" by the NCDHHS. I called the Western regional office of NCDHHS and told them that was unacceptable. I scheduled a meeting with the Western regional director, Gail Maloney to discuss the things we had found. I gave her a list of items along with a copy of the signed affidavit from the roommate. She assured us that they would do a review of the inspection along with the information we gave them. The last time I called their office, Ms Maloney was no longer there.
Here is something that seems a little strange. Jennifer Thomas the records clerk at Hendersonville Health and Rehabilitation left soon after our meeting. Gail Maloney, the Western regional director of NCDHHS, retired, soon after our meeting. Lara Mooney LPN, got fired from Hendersonville Health and Rehabilitation, last known working at Fleishers Fairview healthcare. Maude " Cookie " Romeo, the administrator at Hendersonville Health and Rehabilitation, promoted to a corporate position with SanStone Health and Rehabilitation.
SanStone Health and Rehabilitation is a shell company, that isn't even listed on the NC Secretary of State corporations website. The company address is a box at a FedEx office on Airport road. The principals are Christopher Sprenger and Michael Deloach.
More on SanStone and the Sprengers to follow.
No comments:
Post a Comment