In my last post I mentioned South Village Health and rehabilitation in Raleigh. It is a SanStone property. I found where they had been fined almost $300,000.00 by the CMS. The information can be seen on Medicare.gov, nursing home compare website. Although it shows the fines, there is no information as to what they were fined for.
I contacted Beverley Speroff, the Division Chief of the North Carolina Division Health Service Regulation (NCDHSR). I asked Ms. Speroff why I could not find the fines on their "list of facilities with fines" page. Ms Speroff replied that the fines were imposed by the Centers for Medicare and Medicaid Services (CMS) and would not show on the NCDHSR page.
What it looks like to me is that the NCDHSR does the investigations, but they dont impose the fines. It appears that the CMS Imposes the fines, based on the NCDHSR Investigations. If thats the case it seems they should both post the information. How can the average citizen looking for a nursing home possibly figure this out? How many Government websites do you have to visit to get the whole picture?
Here is the link for the inspection results from the NCDHSR
http://www.ncdhhs.gov/dhsr/facilities/facility.asp?fid=923549
Here is the Medicare.gov (CMS) link. You can click on the penalties tab and see the fines. But there is no explanation. You can also click on the investigations tab and see the latses inspections, none of which explain the penalties.
http://www.medicare.gov/nursinghomecompare/profile.html#profTab=4&ID=345137&Distn=2.7&loc=ROCKY%20MOUNT%2C%20NC&lat=35.9382103&lng=-77.7905339
This system is definately not working. It is set up to be confusing, and without extensive research makes no sense at all. There is no useful information from the State (NCDHSR) or the Federal (CMS) website. Together, they make a little more sense but still not completely accurate. The information on both sites is not updated frequently enough to make an educated decision on what homes are good or bad.
Not only is all of the above an issue, but they can kill people and still operate. All they have to do is pay the fine, and that is a worst case scenario. In most cases, they are written up by the NCDHSR and the deficiencies are majically corrected. Could this be a result of Governor McCrory's appointed leader of the NCDHSR? Does Governor McCrory personally have money invested in the nursing home industry, or just his friends and contributors? Either way it is obvious that the owners of these places have no fear of any repercussions resulting from their mistakes, even when they result in death.
I have researched many different nursing homes, most are chains run by shell corporations and managed by other shell companies. They change the names of the corporations like I change my socks. It is almost impossible to keep up with them. An example would be Beystone, a SanStone property, there is Beystone and then there is Beystone new company. This is from the NC Secretary of State Corporations page. I drove by their listed address and it is a FedEx office on Airport road in Arden. It all seems so sketchy simply because it is. These people know how to work the system and if they dont, they just pay someone to change it.
Wednesday, February 25, 2015
Saturday, February 14, 2015
SanStone Health and Rehabilitation , True lack of passion revealed!!
I keep seeing those damn commercials " SanStone It's our passion that makes the difference". Well today I decided to do some research on SanStones supposed passion. I went to Medicare.gov, the site that rates nursing homes. Each home is evaluated and given a star rating, the ratings don't seem to reflect the NCDHSR inspections, so that part is still a mystery. The star rating is, one for the lowest, and five for the highest. Anyway here is a list of SanStone properties and their star ratings as of today.
Hendersonville Health and Rehabilitation 3 stars : One inspection in 2014 with five deficiencies .
BeyStone Health and Rehabilitation 3 stars : One inspection with no deficiencies found ?
StoneCreek Health and Rehabilitation 5 stars : One inspection with three deficiencies.
Anson Health and Rehabilitation 2 stars : One inspection with three deficiencies .
Madison Health and Rehabilitation 3 stars : One inspection with four deficiencies .
Oak Forest Health and Rehabilitation 3 stars : One inspection with four deficiencies .
Sanford Health and Rehabilitation 3 stars : One inspection with four deficiencies .
South Village Health and Rehabilitation 1 star : One inspection with no deficiencies . Three complaint investigations with three deficiencies resulting in resident death!
Now here is a list of deficiencies at SanStone properties. Take notice of the violations concerning administration and storage of drugs.
1. Failure to : Conduct initial and periodic assessments of each residents functional capacity.
2. Make sure services provided by the nursing facility meet professional standards of quality.
3. Provide necessary care and services to maintain the highest well being of each resident.(3)
4. Make sure that all resident's drug regimen is free of unnecessary drugs.
5. each residents entire drug regimen is managed and monitored to achieve highest well being.
6. Make sure all residents are safe from serious medication errors.
7. Give each resident a notice of rights, rules, services, and charges.
8. Maintain drug records and properly label drugs according to accepted professional standards.(2)
9. Keep accurate, complete, organized clinical records on each resident that meet professional standards.
10. Store, cook and serve food in a clean way. (3)
11. Immediately tell the resident, doctor, and a family member of any situation affecting resident.(3)
12. Provide housekeeping and maintenance services.
13. Allow the resident the right to participate in the planning or revision of the residents care plan. (2)
14. Try to resolve each residents complaints quickly.
15. Reasonably accommodate the needs and preferences of each resident.
16. Keep medication errors to less than 5%.
17. Give resident proper treatment to prevent new pressure sores or heal existing pressure sores. (2)
18. Safely provide drugs and other similar products available, which are needed every day and in emergencies by a licenced pharmacist.
19. Assist those residents who need total help with eating, drinking, grooming, and personal and oral hygiene.
In one of the cases at South Village , the resident actually died.
Is that what sets SanStone apart from other homes? " Passion, that's what makes the difference." Maybe if the spent their money on staffing their properties instead of advertising and sponsoring events, they could actually provide adequate care.
Hendersonville Health and Rehabilitation 3 stars : One inspection in 2014 with five deficiencies .
BeyStone Health and Rehabilitation 3 stars : One inspection with no deficiencies found ?
StoneCreek Health and Rehabilitation 5 stars : One inspection with three deficiencies.
Anson Health and Rehabilitation 2 stars : One inspection with three deficiencies .
Madison Health and Rehabilitation 3 stars : One inspection with four deficiencies .
Oak Forest Health and Rehabilitation 3 stars : One inspection with four deficiencies .
Sanford Health and Rehabilitation 3 stars : One inspection with four deficiencies .
South Village Health and Rehabilitation 1 star : One inspection with no deficiencies . Three complaint investigations with three deficiencies resulting in resident death!
Now here is a list of deficiencies at SanStone properties. Take notice of the violations concerning administration and storage of drugs.
1. Failure to : Conduct initial and periodic assessments of each residents functional capacity.
2. Make sure services provided by the nursing facility meet professional standards of quality.
3. Provide necessary care and services to maintain the highest well being of each resident.(3)
4. Make sure that all resident's drug regimen is free of unnecessary drugs.
5. each residents entire drug regimen is managed and monitored to achieve highest well being.
6. Make sure all residents are safe from serious medication errors.
7. Give each resident a notice of rights, rules, services, and charges.
8. Maintain drug records and properly label drugs according to accepted professional standards.(2)
9. Keep accurate, complete, organized clinical records on each resident that meet professional standards.
10. Store, cook and serve food in a clean way. (3)
11. Immediately tell the resident, doctor, and a family member of any situation affecting resident.(3)
12. Provide housekeeping and maintenance services.
13. Allow the resident the right to participate in the planning or revision of the residents care plan. (2)
14. Try to resolve each residents complaints quickly.
15. Reasonably accommodate the needs and preferences of each resident.
16. Keep medication errors to less than 5%.
17. Give resident proper treatment to prevent new pressure sores or heal existing pressure sores. (2)
18. Safely provide drugs and other similar products available, which are needed every day and in emergencies by a licenced pharmacist.
19. Assist those residents who need total help with eating, drinking, grooming, and personal and oral hygiene.
In one of the cases at South Village , the resident actually died.
Is that what sets SanStone apart from other homes? " Passion, that's what makes the difference." Maybe if the spent their money on staffing their properties instead of advertising and sponsoring events, they could actually provide adequate care.
Tuesday, February 10, 2015
"SanStone It's our passion that makes us different". Go see for yourself their "passion" in action.
I am still having difficulties with hearing the SanStone commercials on WLOS channel 13. "SanStone Health, It's our passion that makes us different." Different from who would be the question. All you have to do is look at the ratings on Medicare.gov, and you will see they are no different from any of the other homes. It is somewhat confusing how they maintain a average rating, with all that passion. I'm sure it has to do with the help they get from their friends at the NCDHSR. It's not like they don't get complaints against SanStone properties, It's just that none of the complaints are substantiated. It's not like they don't get written up occasionally in the yearly surveys either. The answer to complaints and surveys both is the same, "defficiencies corrected."
I just went to Medicare.gov and they don't even show the corrections anymore. They tell you to call the home for plan of correction
I'm not sure how much they pay those elderley folk in their commercials to say how wonderful they are, but they are obviously not residents at Hendersonville Health and Rehabilitation. I've been in there and what I saw was certainly not Passion.
I saw people laying in their own urine and feces. I saw residents wheeled down to therapy an hour early, just so someone would be watching them. I saw residents sitting in the hall and dining room in wheelchairs waiting for someone to take them somewhere. What I did not see was passion.
While visiting a friend one day, he had an accident while in his wheelchair. I pushed the call button and waited, eventually I went to the nurses station and asked the person at the desk if someone could come clean him. My friend was sitting in a wheelchair in a pool of his urine for more than 20 minutes. I know the time because when he was wheeled in they said he needed to sit up for half an hour. On a subsequent visit they were discussing a pressure ulcer. Sitting in urine for twenty minutes definately doesn't help a pressure ulcer.
The staffing levels would make it impossible for the staff to be passionate. A person that is overworked and underpaid is not a model for passion. The people who show passion are the ones trying to sell you on the place. The residents I visited were both Medicare patients, it is possible that they have a hall where they put private pay residents where they are treated different.
The bottom line is that the patients I've seen in Hendersonville Health and Rehabilitation need compassion. Maybe they should change their slogan to - " Money, that's our passion". WLOS will let them say whatever they want as long as they pay. It seems a little suspicious that WLOS is in the same complex as the SanStone corporate office. Although the mailing address of SanStone is actually a Fed - X office on Airport Road, I've seen the office in Biltmore Park.
The dictionary defines passion as "an intense desire or enthusiasm for something", I guess if they don't say what they are passionate about, they can't be sued for perjury. Just walk in to Hendersonville Health and Rehabilitation and look for passion. There has to be a special kind of place for these profiteers in the afterlife. Maybe then they will learn what passion is.
I just went to Medicare.gov and they don't even show the corrections anymore. They tell you to call the home for plan of correction
I'm not sure how much they pay those elderley folk in their commercials to say how wonderful they are, but they are obviously not residents at Hendersonville Health and Rehabilitation. I've been in there and what I saw was certainly not Passion.
I saw people laying in their own urine and feces. I saw residents wheeled down to therapy an hour early, just so someone would be watching them. I saw residents sitting in the hall and dining room in wheelchairs waiting for someone to take them somewhere. What I did not see was passion.
While visiting a friend one day, he had an accident while in his wheelchair. I pushed the call button and waited, eventually I went to the nurses station and asked the person at the desk if someone could come clean him. My friend was sitting in a wheelchair in a pool of his urine for more than 20 minutes. I know the time because when he was wheeled in they said he needed to sit up for half an hour. On a subsequent visit they were discussing a pressure ulcer. Sitting in urine for twenty minutes definately doesn't help a pressure ulcer.
The staffing levels would make it impossible for the staff to be passionate. A person that is overworked and underpaid is not a model for passion. The people who show passion are the ones trying to sell you on the place. The residents I visited were both Medicare patients, it is possible that they have a hall where they put private pay residents where they are treated different.
The bottom line is that the patients I've seen in Hendersonville Health and Rehabilitation need compassion. Maybe they should change their slogan to - " Money, that's our passion". WLOS will let them say whatever they want as long as they pay. It seems a little suspicious that WLOS is in the same complex as the SanStone corporate office. Although the mailing address of SanStone is actually a Fed - X office on Airport Road, I've seen the office in Biltmore Park.
The dictionary defines passion as "an intense desire or enthusiasm for something", I guess if they don't say what they are passionate about, they can't be sued for perjury. Just walk in to Hendersonville Health and Rehabilitation and look for passion. There has to be a special kind of place for these profiteers in the afterlife. Maybe then they will learn what passion is.
Thursday, January 29, 2015
SanStone, BeyStone, Hendersonville Health and Rehabilitation. The NCDHSR has given them a liscense to kill. Corruption????
I have been writing this blog for three years now. In that three years I've had to look at things that are extremely unpleasant. I have spent hours going through Mom's medical records, and reliving the nightmare of the last days of her life. The more I read the more I am convinced that her death was a result of something that happened at Hendersonville Health and Rehabilitation. I am also convinced they have fired or promoted anyone who could provide answers. They will never let the truth out. I can prove that Lara Mooney LPN, lied in her nurses report. She is now working at Fleishers Fairview Healthcare, beware of nights if you have a loved one in there.
It has become obvious to me that the NCDHSR, has assisted in the witholding of the key facts surronding the last days. I have been focusing on the reports of the investigation that was supposedly done by the NCDHSR. One thing is for certain, Hendersonville health and Rehabilitation and SanStone, the operator of HHR, have friends in the NCDHSR. While looking at the complaint I filed, and the response to the investigation, it is apparent that they knew just what to write. Even Dr. Larry Joe Russell, he just happens to put a sentence in there about " if she fell and hit her head". Why is he mentioning her falling and hitting her head. The only people who I mentioned her hitting her head to was the NCDHSR. Complaints are confidential, so where did he get that information?
I would be surprised if Governor McCrory isn't on their payroll, I'm sure they contributed to his campaign. I have written to our fair Governor asking for his assistance with the NCDHHS. I wasn't really expecting a reply, due to his relationship with Secretary Aldona Wos, so I wasn't disappointed when I didn't get one!
Is there corruption in the State of NC, DHHS, Is there a special relationship between Governor McCrory and SanStone? Could it be that our Governor turned down the Medicaid money, just to avoid the scrutiny it may bring? All I know for sure is that NCDHSR is protecting Hendersonville Health and Rehabilitation. They gave them all the answers to keep anyone else from being suspicious. Then earlier today I was looking at Medicare.gov and saw a complaint investigation done at BeyStone. The patient was signed out on a leave of absence from BeyStone on December 22, 2010. On December 25,while on release from BeyStone, she was involved in a motor vehicle accident. She was treated and released from Park Ridge Hospital back to BeyStone that same day with specific directions on necessary care for the next three days. The directions were not followed, and the patient was readmitted to Park Ridge Hospital on December 27, 2010. The patient died on December 28, 2010. This is a patient that was out on release only two days before.
The complaint investigation basically acknowledges that BeyStone did not follow through with the directions from the hospital. It also basically gives them a get out of jail free card with the customary defficiencies have been corrected line. Does that mean that the patient was brought back to life? There was no penalty assesed, and the patients doctor said it wouldn't have made any difference anyway? I would almost bet my life that the doctor was Larry Joe Russell, a trip to the Henderson County Courthouse and I will know for sure. I will post a copy of her death certificate and the signing doctor my next post. More to come.
Here is the link to the BeyStone complaint. Watch out Mills river, The Lodge is coming in March and itt is going to replace BeyStone.
http://www.ncdhhs.gov/dhsr/facilities/nh/20110718-943389.pdf
It has become obvious to me that the NCDHSR, has assisted in the witholding of the key facts surronding the last days. I have been focusing on the reports of the investigation that was supposedly done by the NCDHSR. One thing is for certain, Hendersonville health and Rehabilitation and SanStone, the operator of HHR, have friends in the NCDHSR. While looking at the complaint I filed, and the response to the investigation, it is apparent that they knew just what to write. Even Dr. Larry Joe Russell, he just happens to put a sentence in there about " if she fell and hit her head". Why is he mentioning her falling and hitting her head. The only people who I mentioned her hitting her head to was the NCDHSR. Complaints are confidential, so where did he get that information?
I would be surprised if Governor McCrory isn't on their payroll, I'm sure they contributed to his campaign. I have written to our fair Governor asking for his assistance with the NCDHHS. I wasn't really expecting a reply, due to his relationship with Secretary Aldona Wos, so I wasn't disappointed when I didn't get one!
Is there corruption in the State of NC, DHHS, Is there a special relationship between Governor McCrory and SanStone? Could it be that our Governor turned down the Medicaid money, just to avoid the scrutiny it may bring? All I know for sure is that NCDHSR is protecting Hendersonville Health and Rehabilitation. They gave them all the answers to keep anyone else from being suspicious. Then earlier today I was looking at Medicare.gov and saw a complaint investigation done at BeyStone. The patient was signed out on a leave of absence from BeyStone on December 22, 2010. On December 25,while on release from BeyStone, she was involved in a motor vehicle accident. She was treated and released from Park Ridge Hospital back to BeyStone that same day with specific directions on necessary care for the next three days. The directions were not followed, and the patient was readmitted to Park Ridge Hospital on December 27, 2010. The patient died on December 28, 2010. This is a patient that was out on release only two days before.
The complaint investigation basically acknowledges that BeyStone did not follow through with the directions from the hospital. It also basically gives them a get out of jail free card with the customary defficiencies have been corrected line. Does that mean that the patient was brought back to life? There was no penalty assesed, and the patients doctor said it wouldn't have made any difference anyway? I would almost bet my life that the doctor was Larry Joe Russell, a trip to the Henderson County Courthouse and I will know for sure. I will post a copy of her death certificate and the signing doctor my next post. More to come.
Here is the link to the BeyStone complaint. Watch out Mills river, The Lodge is coming in March and itt is going to replace BeyStone.
http://www.ncdhhs.gov/dhsr/facilities/nh/20110718-943389.pdf
Sunday, January 11, 2015
Hendersonville Health and Rehabilitation and NCDHSR corruption? Three long years and no closer to the truth.
Recent events have forced me to reexamine the facts surrounding the death of my Mother. I have been sorting through medical records, letters, articles and my notes.
The first and probably most alarming thing is the poor records kept by Hendersonville Health and Rehabilitation. If you think about medical records, what would you think is important? I would like to think that they had my personal information correct on the admission documents.
In Mom's case they had the wrong room number on most of the documents ! How many ways could that be a problem ? Well they could easily administer the wrong medication, give the wrong food ( mom had food allergies), not provide the required assistance in ambulating, the list goes on and on. The bottom line is in a nursing home, if you don't know who you have in what room and bed it could be a catastrophic.
In nursing homes the staff changes on a regular basis, especially the cna's who provide the majority of care. If the records don't match the patient, who is going to notice. With staff levels at the bare minimum or even below in some instances, they wouldn't even have time to check.
Next you would want to know that there were enough staff to provide necessary care. It is alarming to learn that there are no rules dictating number of patients to staff on each shift. There are some industry standards, but at Hendersonville Health and Rehabilitation, they have ways to get around those.
Obviously there would be more staff present in the daytime hours. You would have the physical therapists, dietary aides, housekeepers, along with the nurses, doctors and cna's. That said, you would think the level of care would be better during the day. That is not necessarily the case. Consider that during the day they need to change the sheets, bathe the residents and assist with basic hygiene, help them get dressed, get them to therapy and so on. At Hendersonville Health and Rehabilitation, they use the physical and occupational therapists to do many of things the nurses would do. They give showers, assist with hygiene, get patients out of their rooms and into therapy rooms, allowing for the changing of bed linens.
The most infuriating thing is the actions or lack of action by the NCDHSR. The NCDHSR is a division of the NCDHHS that licenses and does complaint investigations in nursing homes. The number of complaints that are substantiated by the NCDHSR is minimal. I have a copy of the so called investigation of my complaint and there are mistakes and outright lies throughout the report. It is apparent after three years of research that their findings are where other agencies stop. If the NCDHSR doesn't find any substantiated complaints, no one will look any further.
I'm convinced that the NCDHSR is in the pocket of the wealthy nursing home owners. The evidence is there to substantiate complaints but not if no one looks. Is someone at the NCDHSR benefitting from turning the other way. Is it possible that the Governor of the State of North Carolina is turning a blind eye. After all he is the one who appoints the secretary and big shots at the NCDHHS. Could it be that the reason our Governor turned down the Medicaid money is the fact that it would bring more scrutiny to the investigations?
I don't know any of this for sure, but I believe that anyone looking could find out who is benefitting from the inadequacy of the NCDHSR and the NCDHHS. I contacted the Governor two weeks ago regarding the NCDHHS, and never received a response. Actions speak louder than words
The first and probably most alarming thing is the poor records kept by Hendersonville Health and Rehabilitation. If you think about medical records, what would you think is important? I would like to think that they had my personal information correct on the admission documents.
In Mom's case they had the wrong room number on most of the documents ! How many ways could that be a problem ? Well they could easily administer the wrong medication, give the wrong food ( mom had food allergies), not provide the required assistance in ambulating, the list goes on and on. The bottom line is in a nursing home, if you don't know who you have in what room and bed it could be a catastrophic.
In nursing homes the staff changes on a regular basis, especially the cna's who provide the majority of care. If the records don't match the patient, who is going to notice. With staff levels at the bare minimum or even below in some instances, they wouldn't even have time to check.
Next you would want to know that there were enough staff to provide necessary care. It is alarming to learn that there are no rules dictating number of patients to staff on each shift. There are some industry standards, but at Hendersonville Health and Rehabilitation, they have ways to get around those.
Obviously there would be more staff present in the daytime hours. You would have the physical therapists, dietary aides, housekeepers, along with the nurses, doctors and cna's. That said, you would think the level of care would be better during the day. That is not necessarily the case. Consider that during the day they need to change the sheets, bathe the residents and assist with basic hygiene, help them get dressed, get them to therapy and so on. At Hendersonville Health and Rehabilitation, they use the physical and occupational therapists to do many of things the nurses would do. They give showers, assist with hygiene, get patients out of their rooms and into therapy rooms, allowing for the changing of bed linens.
The most infuriating thing is the actions or lack of action by the NCDHSR. The NCDHSR is a division of the NCDHHS that licenses and does complaint investigations in nursing homes. The number of complaints that are substantiated by the NCDHSR is minimal. I have a copy of the so called investigation of my complaint and there are mistakes and outright lies throughout the report. It is apparent after three years of research that their findings are where other agencies stop. If the NCDHSR doesn't find any substantiated complaints, no one will look any further.
I'm convinced that the NCDHSR is in the pocket of the wealthy nursing home owners. The evidence is there to substantiate complaints but not if no one looks. Is someone at the NCDHSR benefitting from turning the other way. Is it possible that the Governor of the State of North Carolina is turning a blind eye. After all he is the one who appoints the secretary and big shots at the NCDHHS. Could it be that the reason our Governor turned down the Medicaid money is the fact that it would bring more scrutiny to the investigations?
I don't know any of this for sure, but I believe that anyone looking could find out who is benefitting from the inadequacy of the NCDHSR and the NCDHHS. I contacted the Governor two weeks ago regarding the NCDHHS, and never received a response. Actions speak louder than words
Tuesday, December 30, 2014
A picture is worth a thousand words. Todd Davis, did you let Hendersonville Health and Rehab kill my Mom?
This is what Mom's head looked like seven weeks prior to her fall at Hendersonville Health and Rehabilitation. Not only is there staples on the outside, but the skull itself is stitched inside. It takes up to one year for the skull to heal.
If I were a nurse or doctor, I would examine a patient with this type of wound if she fell, no matter what the circumstance. In the NCDHSR investigation notes, Todd Davis states that the nurse on duty( Lara Mooney ) an LPN, evaluated Mom after the fall, and decided she needed no further care. According to Mr. Davis, Dr Russell agreed with Lara Mooney LPN, and felt that in his "professional" opinion the nurse was correct in her decision.
Then on the next page, Mr Davis states that Dr. Larry Joe Russell saw her after the fall as he would any patient if he was on the property. I'm not sure what actually happened after the fall. I am sure that Dr. Larry J. Russell did not see her after the fall.
Did Mr. Davis forget that he wrote the first statement ? Did Dr. Russell forget which patient he was talking about , and answer two different times? Do that many patients at Hendersonville Health and Rehabilitation fall on any given day that neither Dr. Russell or Todd davis could get the facts straight? Did Todd Davis actually approach Dr. Larry J. Russell two different times concerning the fall and get two different answers. The whole thing doesn't make sense.
This is just one of the discrepencies in the NCDHSR investigation. I have contacted Mr. Davis, now the Western regional director of the NCDHSR to get his story, and was denied. I then contacted Beverley Speroff, the NCDHSR section chief, and again was denied. The next step was Dr. Aldona Wos, the Secretary of The NCDHHS in Raleigh and was also denied.
If there is a flaw in the investigation process, shouldn't they want to know. How many other investigations are flawed as a result of Mr. Davis' incompetence? Are there people dying in nursing homes and the NCDHSR covering for the influential home owners?
As I have said in the past, I believe that the documents in my possession are extremely incriminating to the NCDHSR and therefore the NCDHHS. I have evidence that the nurses "late entry" by Lara Mooney, concerning the fall Mom sustained was created to prevent the NC State Medical Examiner from ordering an autopsy. The "late entry" was dated the day after the State Medical Examiners office was supposed to request Mom's records from Hendersonville Health and Rehabilitation. They were faxed from Hendersonville Health an Rehabilitation to someone on the next day and the day after that I was notified by the Medical examiner that they were not going to order an autopsy. The "late entry" states that Lara Mooney LPN witnessed Mom sliding out of bed, and that she specifically did not hit her head. The roommate's statement is that she woke up to Mom lying in the floor face down calling for help. She also states that she pulled the call light and no one came, then she had to call out to two CNA's passing the room to get help.
If the NC State Medical Examiner had received the roommate's statement they would have had a reason to order an autopsy. Was Lara Mooney's statement created to prevent an autopsy that could have proved the cause of Mom's death? All I know is that it sure looks that way to me, and the documents support that theory. Why would the roommate fabricate a story in such detail?
Why would the NCDHSR be so opposed to looking at what I have found in their own documents. Is it because they are used to covering up for the mistakes made by the nursing homes. Is it because they are in the pockets of the wealthy nursing home owners and shareholders who also happen to be politicians in many cases. Could that explain the reason not one official I have spoken with is willing to even consider the evidence I have collected? Believe me I have spoken to anyone who would give me the courtesy of listening, and some that had to be coerced.
Who do you go to when you know something is wrong? The agency that has kept me from getting anywhere is the NCDHHS. If they would review their own findings and admit they made a few mistakes it would open many doors for other actions. If you consider that their " findings " prevented us from taking any other actions, you would realize the importance of my persistence.
When you look at the picture above, would you have had a doctor examine her. Consider that the picture is the actual picture taken after the surgery. How much healing can take place in seven weeks? Everything I found says it takes a full year for the skull to heal. Did Lara Mooney make the proper decision the night of the fall? All they did was take Mom's vitals and put her back in bed. All it takes to determine if there was damage to the brain is to check the pupils, they didn't even do that. Unless Dr. Russell actually saw her after the fall as Mr. Davis stated in one of his stories. However there were no notes anywhere in Mom's medical records that indicate that Dr. Russell ever even saw her. None of the family, that was there all the time ever saw Dr. Russell.
In my next post I will show the copies of the conflicting reports written by Todd Davis, and examples of the sloppy record keeping at Hendersonville Health and Rehabilitation.
Sunday, December 28, 2014
NCDHSR , Comitted to serving the people of our State, or puppets of the big medical machine. Violating civil rights on a daily basis!
The following was copied and pasted from the NCDHHS website. The comments in bold are my experiences in dealing with them.
The mission of the N.C. Department of Health and Human Services is, in collaboration with our partners, to protect the health and safety of all North Carolinians and provide essential human services.
The mission of the Division of Health Service Regulation is to provide for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services.
We will focus on: customer; employees and work teams; managed care and traditional providers; and outcomes and continued improvement. We will carry out our activities by being: responsive; respectful of others; collaborative; and communicative and committed to serving the people of our state.
First of all the NCDHSR is not looking out for the " health, safety, and wellbeing of individuals. This is obvious in the fact that they will not even discuss, let alone explain the discrepancies and false statements in their investigation reports. I have asked specific questions related to the complaint investigation regarding my Mother's situation.
I started with the Western Regional Director, Todd Davis, no response. Then I went to Beverly Speroff, the division chief of the NCDHSR , she basically dismissed my questions and told me I could file another complaint.
Next step was Dr. Aldona Wos, the secretary of the NCDHHS, appointed by Governor Pat McCrory. Her response was the same as the others, they were not willing to comment on why their report was full of false information and incomplete records. I challenge the legality of their refusal to "collaborate, and communicate with the people of the State of NC.
The North Carolina Medical Care Commission was established in 1945. In 1946, the commission was designated as the agency empowered to administer the Hill-Burton program within the state. Pursuant to the Executive Organization Act of 1973, the 17-member Commission was incorporated into the Department of Health and Human Services.
The commission has the duty and power to promulgate, adopt, amend and rescind rules in accordance with the laws of the state regarding the regulation and licensing or certification, as applicable, of hospitals, hospices, free standing outpatient surgical facilities, nursing homes, adult care homes, home care agencies, nursing pools, facilities providing mammography/pap smear services, free standing abortion clinics, ambulances and emergency medical services personnel.
In 1975, the North Carolina General Assembly enacted the Health Care Facilities Finance Act, which enables the commission to issue tax-exempt revenue bonds to finance construction and equipment projects for non-profit and public hospitals, nursing homes, continuing care facilities for the elderly and facilities related to the foregoing.
When all of this began, one of the members of this commission, Gerald P. Cox, was directly connected to the owners of Hendersonville Health and Rehabilitation. Mr Cox was also the owner of Autumn Care Nursing Homes in North Carolina and Virginia. This commission has the authority to promulgate, adopt , amend and rescind the rules governing nursing homes. Is it not a conflict of intrest for an owner of nursing homes is on the commission that regulates them? I for one question the integrity of Mr. Cox and the other members of the commission. Is anyone naïve to believe they are not serving themselves and their friends rather than the public interest?
The Nursing Home Licensure and Certification Section regulates nursing homes by conducting routine surveys and complaint investigations. It provides licensing services such as changes in beds and ownership. It provides regulatory education to promote compliance with Federal regulations for Medicare/Medicaid certification.
If this is the case, Medicare and Medicaid are in serious trouble. Is it just a coincidence that Governor McCrory refused all that Medicaid money? Is it possible that he didn't want the Feds looking at what the money was spent on and who benefitted from it?
He does appoint the Secretary of the NCDHHS and the members of the Medical Care Commission. Why let the Feds in on your private little party of friends.
To sum it all up, if you have a problem with any branch of the NCDHHS you are simply out of luck. Even if you can prove that mistakes were made, and they did not do their jobs, who is going to listen? I've been trying for three years and believe my Civil Rights have been violated by several agencies including the NCDHHS, Office of the Inspector General, and even the FBI. What do you do about it, I haven't got a clue but I will continue to demand that my rights are no longer violated. This is a prime example of how private corporations are in charge of our Government. This has to be stopped before it is too late, if it is not already!
The mission of the N.C. Department of Health and Human Services is, in collaboration with our partners, to protect the health and safety of all North Carolinians and provide essential human services.
The mission of the Division of Health Service Regulation is to provide for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services.
We will focus on: customer; employees and work teams; managed care and traditional providers; and outcomes and continued improvement. We will carry out our activities by being: responsive; respectful of others; collaborative; and communicative and committed to serving the people of our state.
First of all the NCDHSR is not looking out for the " health, safety, and wellbeing of individuals. This is obvious in the fact that they will not even discuss, let alone explain the discrepancies and false statements in their investigation reports. I have asked specific questions related to the complaint investigation regarding my Mother's situation.
I started with the Western Regional Director, Todd Davis, no response. Then I went to Beverly Speroff, the division chief of the NCDHSR , she basically dismissed my questions and told me I could file another complaint.
Next step was Dr. Aldona Wos, the secretary of the NCDHHS, appointed by Governor Pat McCrory. Her response was the same as the others, they were not willing to comment on why their report was full of false information and incomplete records. I challenge the legality of their refusal to "collaborate, and communicate with the people of the State of NC.
The North Carolina Medical Care Commission was established in 1945. In 1946, the commission was designated as the agency empowered to administer the Hill-Burton program within the state. Pursuant to the Executive Organization Act of 1973, the 17-member Commission was incorporated into the Department of Health and Human Services.
The commission has the duty and power to promulgate, adopt, amend and rescind rules in accordance with the laws of the state regarding the regulation and licensing or certification, as applicable, of hospitals, hospices, free standing outpatient surgical facilities, nursing homes, adult care homes, home care agencies, nursing pools, facilities providing mammography/pap smear services, free standing abortion clinics, ambulances and emergency medical services personnel.
In 1975, the North Carolina General Assembly enacted the Health Care Facilities Finance Act, which enables the commission to issue tax-exempt revenue bonds to finance construction and equipment projects for non-profit and public hospitals, nursing homes, continuing care facilities for the elderly and facilities related to the foregoing.
When all of this began, one of the members of this commission, Gerald P. Cox, was directly connected to the owners of Hendersonville Health and Rehabilitation. Mr Cox was also the owner of Autumn Care Nursing Homes in North Carolina and Virginia. This commission has the authority to promulgate, adopt , amend and rescind the rules governing nursing homes. Is it not a conflict of intrest for an owner of nursing homes is on the commission that regulates them? I for one question the integrity of Mr. Cox and the other members of the commission. Is anyone naïve to believe they are not serving themselves and their friends rather than the public interest?
The Nursing Home Licensure and Certification Section regulates nursing homes by conducting routine surveys and complaint investigations. It provides licensing services such as changes in beds and ownership. It provides regulatory education to promote compliance with Federal regulations for Medicare/Medicaid certification.
If this is the case, Medicare and Medicaid are in serious trouble. Is it just a coincidence that Governor McCrory refused all that Medicaid money? Is it possible that he didn't want the Feds looking at what the money was spent on and who benefitted from it?
He does appoint the Secretary of the NCDHHS and the members of the Medical Care Commission. Why let the Feds in on your private little party of friends.
To sum it all up, if you have a problem with any branch of the NCDHHS you are simply out of luck. Even if you can prove that mistakes were made, and they did not do their jobs, who is going to listen? I've been trying for three years and believe my Civil Rights have been violated by several agencies including the NCDHHS, Office of the Inspector General, and even the FBI. What do you do about it, I haven't got a clue but I will continue to demand that my rights are no longer violated. This is a prime example of how private corporations are in charge of our Government. This has to be stopped before it is too late, if it is not already!
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