Who's watching over the healthcare providers?

When it comes to health care, who is looking out for the citizens of North Carolina?
Lets start with the NCDHHS, they are the ones that oversee the licensure of health care facilities. If you have ever dealt with them, you have obviously experienced the dysfunction first hand. The problem is that they don"t want to open the floodgates by admitting any flaws in the current system. If you file a complaint with them they will go to extremes to maintain the integrity of their certification and recertification processes.
In dealing with the NCDHSR, I was told by Gail Maloney, the Western Regional director at the time, that there was no one above her, she had the final say! In other words Ms. Maloney ignored her duty to provide me with any means to dispute her opinion. Is this what you would call representation, or is it a violation of the Color of Law Statute? Did Ms. Maloney truly consider herself the director of DHSR for the entire State of NC ? Was it not her responsibility as a "public servant " to direct me to a higher authority. I find it hard to believe the final say in a DHSR matter comes from a small office in Black Mountain NC, rather than the Capitol city of Raleigh.
Next the NC Medical Board, doctors watching over doctors! Have you ever heard a doctor say anything bad about another doctor. These people have the power of life or death at their hands. Trust me no allegation made by a "normal" person is taken seriously. What non doctor would possibly have the nerve to question the actions of a person who could control if you live or die?
Now the NC Board of Nursing, nurses watching over nurses. Again the odds that a nurse will speak openly against another nurse are slim to none. In my dealing with the NCBON, I was told that the nurse that I filed a complaint against had done nothing wrong. However according to the NCBON, she was "strongly warned" against the alleged behavior in the future. Why would you warn a nurse not to do something if that something was not wrong in the first place? I wrote them and asked specific questions about that warning and was referred to their attorney.
How about the QIO or Quality Improvement Organization. I spoke to one representative who said one of the issues was a big deal, but when it came back, there were no issues found?
The sad fact is that the system is so broken, it is easier for the overseers to ignore the issues and attack the accuser than to actually address the problems. The true loser is the taxpayer who is being robbed by crooked doctors, nursing home owners, and pharmacies that are basically stealing at will.