Hendersonville Health and Rehabilitation, a SanStone property has lost one of their stars on Medicare.gov. There is nothing on the website to explain, why they lost the star. According to Medicare.gov, they haven't had an inspection or complaint since November 2012.
Two out of five stars, "below average" according to the people who inspect them.
That sure is a far cry from what they advertise on WLOS channel 13. In their ads they have people saying how great they are treated. Then some staff member telling how they treat you like family, and how much they care.
Two out of five stars, is that what you would want for your family? I have read many stories about the terrible things that happen at Hendersonville Health and Rehabilitation, and all the SanStone properties. All I can say is I'm glad I'm not a member of that family.
If you need a place for an elderly family member, do some research. Look on Medicare.gov, whatever star rating they have is more than they should have. The government agencies really don't care much about how our elderly are treated.
If the people who handle animal abuse cases were in charge of regulating nursing homes, people would be going to jail. If you don't feed your dog, horse or cat, you get in trouble. If you have too many animal's in one place you get in trouble. If you chain a dog to a tree you get in trouble.
Now lets look at nursing homes. I have read, and seen in person, where the elderly are not being fed, they are being crowded into small spaces, and they are being physically and pharmaceutically restrained to their beds and wheel chairs.
If there is a complaint against a nursing home, here is what happens. The NCDHHS sends out a team to investigate the allegations. When the team arrives at the facility, it is acceptable for them to announce over the intercom, that they are there. I have reason to suspect that they are actually informed that the inspectors are coming in advance. Then they "randomly" survey certain residents ( probably the same ones from the commercials). Then they find nothing to substantiate the complaint, and business goes on as usual.
If I call and report my neighbor for animal abuse, they will send law enforcement to the house. They don't call and warn my neighbor that they are coming. Then if they find a skinny dog, tied to a tree, with skin sores, someone is going to jail. Not only that, but they are going to be on the news for two or three days for all the terrible things they did to that poor dog.
Somehow this seems a little twisted to me. What if WLOS and the Henderson County Sheriffs office showed up when someone complained about the way their mom was being treated at Hendersonville Health and Rehabilitation or any SanStone facility. I would guess that the treatment would improve considerably! It would only be for a short period of time though. These people have plenty of money to buy a sheriff , or a local tv station. They already own plenty of politicians and government officials, like the NCDHHS.
Here is the link to Medicare.gov., see for yourself what we are all paying for!
www.medicare.gov/