Monday, October 29, 2012

Hendersonville Health and Rehabilitation, Liars

This day a year ago, Mom was still in Hendersonville Health and Rehabilitation in Hendersonville NC. She had been recovering much better than she had been up until now. I would go to visit every morning and we would talk about what was going on. Her spirits were higher than they had been since the surgery. Her sense of humor was back, and she was getting stronger. Only five more days till Mom was to go home.
Late at night on October 29, 2011 Moms roomate was awakened by a loud crash. She looked down and saw Mom laying in the floor asking for help. Apparently from her state of undress, she was on her way back from the bathroom. She was at risk for falls, and was supposed to have a bed alarm.
 The roomate pushed the call button and waited for someone to come assist my Mom back to bed. Finally according to the roomate, two nurses aids were walking past the room and ignored the light on. The roomate had to verbally get the attention of the cna's.
They entered the room and called for the nurse in charge ( Lara Mooney, LPN "). As nurse Mooney entered the room, she instructed the cna's to "get her back in bed, check her vital signs, and put an alarm on her. Moms records reflect that her vital signs were checked around 2:00 am.
This is the account given to us by Mom's roomate, she was a nice woman in her thirties or so. The reason she was in the facility, was for i.v. medication. She had no problems with her vision or memory.
Lara Mooney's account was somewhat different. According to the report filed by Ms Mooney, she was standing at the foot of Mom's bed and saw mom remove the alarm, and try to get out of bed. According to her, Mom slid to the floor and landed on her bottom. The report in Moms records was not entered until a month after Moms death.
I spoke to ms Mooney on the phone when she was working at Fleichers Fairview Healthcare, six months after Mom died. I asked her why she was no longer at Hendersonville Health and Rehabilitation. Her answer was that it was not her choice. I asked her who asked her to come in and write the report, she said she couldn't remember.
My brother, his wife, my sister and I met with Gail Maloney Western regional director of NCDHHS. At the meeting in Black Mountain office we produced a signed notarized statement of what happened that night, discussed some of the problems with the records, and other concerns with the NCDHHS investigation into Hendersonville Health and Rehabilitation. All this seemed to be of little concern to Ms. Maloney, she seemed to be angry that we didn't just accept their decision. She promised us an administrative review, and we gave her copies of the documents that caused us concern.
The result of all of this was, the NCDHHS didn't see anything wrong with anything we discussed that day, and that was that.
Corruption or not ??? Seems pretty obvious to me.
The last time I called the Black Mtn. office of the NCDHHS, Ms Maloney was no longer there. Funny how every one that were key people in this mess is no longer at their job!

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