Now lets get down to what goes on at NCDHHS. We found out from their website that they were in Hendersonville Health and Rehab doing an investigation of a complaint that was filed by someone else on November 2, 2011.This was while Mom was still in there. It seems kind of strange that they didn't find anything to substantiate that complaint either. Then in December, Hendersonville Health and Rehab had their recertification inspection and who would think that they actually found most of the things we had complained about. All that means to them is they have to retrain or change a policy or two, or at least say they will and nothing happens.
Our complaint was on January 19. And of course no substantiated claims were found thats what led to a meeting with Gail Maloney at the Western Region office of the NCDHHS in Black Mountain.

When we met with Gail Maloney Western regional director of NCDHHS, I started by showing her a page from the nurses notes that said one thing and a sworn statement from someone who witnessed the event, that said something totally opposite. She said that was word against word.Only our persons "word" was notarized. Then we showed her some of the records that had the wrong room number, Including her admission form and the pharmacy sheet.This was no big deal to her either. We proceeded to show her nurses notes that were wrong, and the medication records were innacurate. Again no big deal to Ms. Maloney. It appears as if nothing were a big deal to her.I guess NCDHHS regulations only matter if the resident doesn't die. Most of what we showed her that day was against their regulations, however after an " administrative review" of what we took to them we still got the no deficiences found letter.
 This sure leads me to think that someone at NCDHHS is getting money and favors to not find any deficiencies, at least at Hendersonville Health and Rehab. I'm sure there's enough money being made that the same applies to any SanStone property.
Check out for yourself some of the investigations. Scroll down to Henderson County and check ot Hendersonville Health and Rehab.
http://www.ncdhhs.gov/dhsr/facilities/results.asp

Now check out the corruption at the top levels of NCDHHS
http://projects.newsobserver.com/under_the_dome/ethics_complaint_filed_against_dhhs_secretary